Join to apply for the Network Analyst role at Compass Group UK & Ireland
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Location: Birmingham based with travel to Compass offices and client sites
Salary: Competitive + On-call allowance + Benefits
Contract Type: Full-time, Permanent
Join Compass Group UK&I – a global leader driving innovation in food and support services – as a Network Analyst. In this critical role, you’ll be part of a high-performing IT team responsible for maintaining and evolving our enterprise network infrastructure, ensuring our business stays connected, secure, and future-ready.
What You’ll Do
As a Network Analyst, you’ll play a key role in designing, implementing, and supporting LAN, WAN, WLAN, and cloud-connected infrastructure. You’ll also act as a subject matter expert in critical technologies and be the technical voice in client bid and design discussions. This is a hands-on role requiring a mix of proactive support, project work, and third-line troubleshooting.
Key Responsibilities Include
* Deliver high-level and detailed network design documentation
* Support and enhance our enterprise LAN, WAN, WLAN, and MPLS infrastructure
* Configure and manage Cisco Meraki, Fortinet firewalls, Avaya switches, Aerohive wireless, and more
* Monitor network health and performance using tools such as SolarWinds and Nagios
* Collaborate with internal teams and third-party vendors to resolve complex issues
* Ensure adherence to ITIL processes (Incident, Problem, Change, etc.)
* Maintain security compliance and configuration documentation
* Participate in on-call rota for high-priority escalations (additional allowance provided)
What We’re Looking For
Technical Expertise
You’ll bring strong practitioner-level knowledge across a range of networking technologies:
Essential Experience
* LAN/WAN architecture & troubleshooting
* Cisco Meraki SD-WAN, Wireless
* Fortinet firewall configuration
* Core routing protocols (TCP/IP, DHCP, DNS)
* Network switch and VLAN management
* Microsoft Windows Server and Client OS
* VPNs, SSL, and security certificate management
* Experience writing technical documentation and simplifying complex concepts
Desirable Experience
* Public cloud networking (Azure, AWS)
* DevOps/SysOps frameworks
* Trend Micro security, SCCM, SQL Server
* Linux (SUSE, Red Hat), Zscaler
* ITIL awareness or certification
Who You Are
We’re looking for a motivated and service-focused individual who thrives in a fast-paced environment and is passionate about technology:
* A strong communicator and team player
* Analytical and solutions-driven
* Customer-first mindset
* Confident working independently and collaboratively
* Detail-oriented with a passion for delivering results
* Proactive about automation, innovation, and continuous improvement
What You’ll Get in Return
* Competitive salary and benefits
* Additional on-call allowance
* Access to cutting-edge technologies and large-scale projects
* Opportunities for professional development and certification
* A collaborative and inclusive team culture
* Flexible working arrangements
Ready to help power the digital backbone of one of the UK’s largest businesses? Apply today and be part of a team that’s transforming IT services at scale.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Food and Beverage Services
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