Claimant RTA File Handler
Location: Warrington
Job Type: Full-time | Office-based with 1 day WFH
Hours: 37.5 per week | Monday to Friday
Salary: Up to £30,000 per annum DOE
About the Company
Time Recruitment is delighted to be recruiting for a Claimant RTA File Handler on behalf of a respected legal firm based in Warrington. With over two decades of experience, this firm is recognised for its expertise in personal injury law and its commitment to delivering high-quality legal services across the North West. Conveniently located near Warrington Bank Quay and Warrington Central stations, and with excellent motorway links to the M56 and M62, the office is easily accessible for commuters.
Benefits Package
1. Company pension scheme
2. Cycle-to-work scheme
3. Free flu jabs
4. Staff referral programme
5. Company events
Role Overview
This is a full-time position for an experienced RTA File Handler to manage claims through the OIC Portal (Stages 1-3), ensuring compliance and timely progression. The successful candidate will be responsible for handling personal injury claims from inception to settlement.
Key Responsibilities
6. Setting up new files and inputting accident details into the case management system (Proclaim)
7. Liaising with clients to take initial instructions
8. Assessing liability and arranging ATE insurance
9. Managing claims through the MOJ Portal, including Stage 3 proceedings
10. Negotiating with third-party insurers to reach settlement
11. Ensuring all tasks are completed in line with Proclaim task lists
12. Processing own bills
13. Handling infant claims and credit hire (desirable but not essential)
14. Ensuring compliance with the SRA Code of Conduct 2011
Person Specification
We're seeking a confident and detail-oriented legal professional with a strong background in RTA personal injury claims.
Essential Skills & Experience
15. Proven experience in RTA Personal Injury from inception to settlement
16. Familiarity with the OIC and MOJ Portals
17. Proclaim case management experience
18. Excellent oral and written communication skills
19. Strong attention to detail and accuracy
20. Ability to work independently and as part of a team
21. Commitment to achieving timely settlements and meeting deadlines
Ready to take the next step in your legal career? Apply today through Time Recruitment and join a firm that values professionalism, collaboration and client care.