Overview
Reference
449005 Salary
£12.21 - £12.21/hour Job Location
- United Kingdom -- England -- North West England -- Greater Manchester -- Manchester Job Type
Temporary Posted
Monday, July 28, 2025
£12.21 per hour
Must be fully flexible Monday to Sunday 7am-10pm
35 hours per week with optional overtime
Based in Manchester (Media City)
Role:
-Answering any customer questions and providing high levels of customer service
-Taking details of insurance information
-Keeping the customer updated at all times
Requirements:
To work in the RAC Customer Service department, we are looking for people who have exception Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered:
-Previous customer service experience (essential)
-Excellent timekeeping and punctuality (essential)
-Excellent communication skills (essential)
-Professional telephone manner (essential)
INDCCP