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Mercure maidstone great danesconference & events assistant

Maidstone
Aimbridge EMEA
Events assistant
Posted: 1 September
Offer description

As a Conference and Events Assistant, you'll be a key player in ensuring all events and conferences run smoothly. Your duties will include:

* Providing excellent customer service
* Serving food and beverages
* Maintaining high standards of service and presentation
* Preparing tea/coffee breaks with appropriate refreshments
* Addressing guest requests and special requirements
* Keeping all working areas clean and tidy throughout the event

Requirements include:

* A passion for hospitality and customer service
* Excellent organisational, technical, and interpersonal skills focused on delivering a first-class event every time
* Strong communication skills to liaise with clients, suppliers, and relevant departments
* Attention to detail, multitasking ability, and strong customer service skills
* Flexibility to work varied hours, including weekends
* Knowledge of health and safety regulations

Most importantly, success in this role requires a passion for providing an exceptional guest experience and living up to our brand standards.

Aimbridge Hospitality EMEA is part of the global Aimbridge Hospitality brand. We are passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott, and more. We value diversity and our 'people first' approach, making the Aimbridge experience unique.

Join our inclusive team and enjoy industry-leading benefits, including:

* Leading training and leadership development opportunities
* Hotel discounts across our portfolio, with up to 50% off food & beverage and spa
* Wagestream - stream up to 40% of your pay as it is earned and set automatic savings for your financial wellbeing
* 24/7 access to our employee assistance programme
* Career and lifestyle breaks for key life events
* Uncapped incentives to reward your contributions
* Staff meals on duty
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