We're looking for a Production Support Engineering Manager to lead our team in providing robust technical support to Operations and Supply Chain within our Military Original Equipment operations. Acting as a key interface across multiple functions, you'll deliver practical engineering leadership while driving improvements in yield, cost, and quality. This role includes direct line management responsibilities and a strong focus on team development, governance, and continuous improvement.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.
What will your day-to-day responsibilities look like?
*Provide technical support and troubleshooting expertise to manufacturing and supply chain teams.
*Manage the Post Certification Engineering (PCE) team and maintain a development-focused, high-performance culture.
*Drive process improvement through change management governance and metrics.
*Monitor First Pass Yield results and assist operators with test rig and assembly queries.
*Lead scrap and cost reduction initiatives, and manage concessions and repair scheme development.
*Deliver training to technicians and production teams on fault diagnosis and resolution.
*Act as signatory for Modifications, Repair Schemes, and Concessions.
*Oversee budget management for the PCE team and implement a roadmap for future improvements.
Essential skills:
*Strong knowledge of hydro-mechanical and electro-mechanical systems and products.
*Proven experience of Configuration Management principles.
*Ability to represent the company in technical customer reviews.
Desirable skills:
*Degree or equivalent in Mechanical or Aerospace Engineering.
*Working knowledge of Teamcenter, Catia v5 or NX.
*Solid statistical and analytical skills.
*Experience in managing engineering teams and mentoring individuals.
*Strong communication and influencing skills across technical and non-technical audiences.
*Understanding of business priorities and resource planning.