Job Description Worth Recruiting – Property Industry Recruitment Vacancy: PROPERTY MANAGEMENT TEAM LEADER – Residential Estate & Lettings Agency Location: Rainham, ME8 (Medway) Salary: £40,000 Position: Permanent – Full Time Reference: WR 74583 A skilled, experienced, process-driven Property Management Team Leader is required to manage a team of Property Managers in the North Kent area - overseeing all local Property Management operations for a small but highly effective team. This is an excellent opportunity for an experienced residential Property Manager with some people management skills, ready to step into a leadership position. Our client, a successful independent Estate & Lettings Agency operating across North Kent and South-East London, is seeking a Property Management Team Leader to run day-to-day operations, manage processes and guide a team of Property Managers. The role will be based in their Rainham office. The ideal candidate will have strong leadership qualities, strategic thinking capability, and a deep understanding of all core areas of Property Management: End of Lease, Maintenance, Property Visits and Compliance. What You'll Be Doing (Key Responsibilities): Leading, mentoring and managing a team of at least three Property Managers Overseeing the day-to-day operations of the Property Management department Managing processes across four core PM functions: End of Lease Maintenance Property Visits Compliance Developing and implementing efficient workflows and operational procedures Monitoring performance, KPIs and service standards across the team Supporting team members with escalated issues and complex cases Building and maintaining strong relationships with landlords, tenants and contractors Ensuring full compliance with lettings legislation and safety requirements Assisting with department strategy and improvements as the new office grows What We're Looking For (Skills & Experience): Strong experience in residential Property Management Proven ability to lead, mentor or supervise a team Excellent understanding of lettings legislation and compliance Highly organised with strong process-driven thinking Strategic mindset with the ability to refine and improve systems Confident problem-solver who remains calm under pressure Excellent customer service and relationship-building skills Strong communication and telephone manner Ability to prioritise workload effectively Knowledge of the Medway area (advantageous) Full UK driving licence (own car preferred) Professional, proactive and committed to high standards What's In It For You? Competitive salary of £40,000 Leadership role with strong future progression potential Opportunity to shape and run operations from a brand-new office Join a respected independent agency with multiple local branches Supportive team environment and long-term career development Ability to influence processes and departmental strategy Ready to take the next step in your property career? If you are interested in this Property Management Team Leader role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 74583. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR 74583 – Property Management Team Leader