Our client are seeking a reliable and organised Office Administrator to provide general administrative and office support. The role will suit someone with strong customer service skills, confidence on the telephone, and solid experience using Sage 50 and standard office software. Location – Hinckley Pay Rate - £12.21ph (negotiable depending on experience) Key Responsibilities * General office administration and day-to-day office duties * Use of Sage 50 for accounting and administrative tasks * Handling incoming calls and providing a professional, friendly first point of contact * Customer liaison primarily via telephone * Data entry, filing, and document management * Use of Microsoft Excel, Word, and email systems * Supporting the team with ad-hoc administrative tasks as required Skills & Experience Required * Proven experience using Sage 50 (essential) * Good general computer skills, including Excel, Word, and email * Strong communication and customer service skills * Confident, polite, and professional telephone manner * Organised, dependable, and able to work independently Working Hours * Monday – Thursday: 10:30am – 4:30pm (½ hour unpaid lunch) * Friday: 10:30am – 1:00pm * Flexibility required to increase hours for holiday cover * Some flexibility on daily start times, however cover is required until 4:30pm Monday–Thursday