As a Visitor Experience Supervisor, you’ll lead a team of Visitor Experience Assistants to deliver a warm, safe, and high-quality food and beverage service to guests at Eden Court. Whether they’re attending performances, films, classes, events, or meetings, you’ll ensure every visitor feels welcome, supported, and well-informed.
You’ll play a central role in creating a positive and memorable front of house environment, helping to deliver exceptional guest service that reflects Eden Court’s values and standards.
We’re looking for a confident and enthusiastic individual to join a passionate team that takes pride in championing Eden Court’s work. This varied and rewarding role is ideal for someone who enjoys working with people and has a strong interest in both hospitality and the arts.
JOB TITLE Visitor Experience Supervisor
SALARY £26,227.50 per annum
HOURS OF WORK 37.5 hours per week
CONTRACT TYPE Fixed Term for 1 year
DEPARTMENT Visitor Experience
LINE MANAGER(S) Deputy Events + Food and Beverage Manager, Food and Beverage Manager
PENSION Up to 6% Company contribution with the Peoples Pension
HOLIDAYS Full time equivalent allowance of 36 days of paid annual leave, inclusive of 8 public holidays. The annual leave allowance increases to 37 days after completing 1 years’ service up to a maximum of 41 days after 5 years’ service. Holiday entitlement will be pro-rated for those working less than 37.5 hours per week.
OTHER BENEFITS
* Complimentary and discounted tickets to events at Eden Court
* Free soup and 20% staff discount at Eden Court’s Café/Bar
* Enhanced benefits package
* Free parking
* Flexible working options
Please review the Job Pack below for full details of this vacancy and information on how to apply.
Applications must be received by Fri 1 Aug 2025, 12pm.*
*We may close this vacancy early if we receive a high volume of suitable applications.
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