Front of House Team Member
Overview:
We are currently seeking a Front of House Team Member to join our vibrant team in delivering exceptional customer service. The applicant must be 18+.
Responsibilities:
* Greet and welcome guests in a friendly and professional manner
* Provide excellent guest services, ensuring customer satisfaction at all times
* Assist guests with menu selections and provide recommendations
* Upsell additional items and promotions to enhance the guest experience
* Work collaboratively with the kitchen team to ensure timely food delivery
* Adhere to food safety standards and assist in food preparation when required
* Maintain cleanliness and tidiness of the front of house area
* Contribute to creating a warm and welcoming atmosphere for guests
Experience:
* Previous experience in a restaurant or hospitality setting is advantageous
* Proficiency in basic maths for handling transactions accurately
* Strong time management skills to handle busy periods efficiently
* Ability to work well under pressure and in a fast-paced environment
* Excellent communication skills and a positive attitude towards guest interactions
Job Types: Full-time, Part-time
Pay: £10.00-£12.21 per hour
Benefits:
* Discounted or free food
Experience:
* Hospitality: 2 years (preferred)
* Bartending: 2 years (preferred)
Work Location: In person