Senior Collections & House Officer - Banbury Summary INTERNAL APPLICANTS ONLY PLEASE We’re looking for a Senior Collections and House Officer who can help to create memorable experiences for all visitors as well as championing the care of important collections at Upton House. Accommodation is provided to the postholder for the proper or better performance of their duties in accordance with Trust criteria and HMRC rules. What it's like to work here Reporting to the Property Curator, the majority of your role will be based at Upton House but there is also responsibility for periodic cleaning, monitoring and inventory auditing of collections and showrooms at Farnborough Hall. It's an exciting time to work at Upton as we embark on delivering our representation and experience plan. Embracing our unique identity as an 'art gallery in a country house' we'll be opening new areas of the mansion, making the collection more accessible and sharing some of it with visitors for the first time, championing the Trust's ambition to end unequal access. Over the coming years there are going to be lots of different development opportunities and projects to be part of from organising picture rehangs, room redecorations, supporting exhibition installs and supporting building maintenance projects with the facilities team. What you'll be doing You’ll manage a Collections and House Officer and a team of collections assistants and volunteers to conserve and clean the house and its collections. You’ll be responsible for the daily opening of the house, making sure you have the people in place to provide a consistently high-quality experience for visitors. You’ll also be responsible for attaining excellent standards of care, and for the planning and running of conservation projects. You'll be collecting and recording data, and using preventative conservation, to help our understanding and how best to conserve, interpret and present the house and its collections. You’ll lead by example to embed a culture of excellent customer care, welcoming and introducing visitors to the work of your team here and the wider conservation work of the National Trust. You'll undertake key representative duties as part of a team of three staff members living on site. You'll be part of the duty management rota meaning you'll open and close the property and be responsible for setting and un-setting the alarm. You'll provide support to departments as required throughout the day, handing out floats to departments and waiting for them to come back at the end of the day and ensuring high standards of service and presentation across the site. Training will be provided. Who we're looking for We'd love to hear from you if you’re: a skilled leader of people, with experience of managing and working with volunteers experienced in caring for collections in a historic setting, with knowledge of collections management systems familiar with preventative conservation and how to apply it, both practically and strategically, through programmes of routine and deep cleaning aware of health and safety and emergency procedures highly organised, with a strong attention to detail confident in communicating with all kinds of people The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.