We have partnered with an innovative engineering company in Oxfordshire to recruit an Application Support Analyst to join an established and growing team. This is a permanent role paying up to £60,000 with fantastic benefits and half day finishes on Fridays.
You will be sat in the wider ERP and Business Applications team, providing a blend of BAU support and contributing to global projects to enhance the organisation's enterprise systems. Key responsibilities include:
1. Triage and troubleshoot all ERP system queries (1st to 3rd line support)
2. Provide continuous improvement on all Enterprise Applications, managing change requests and drive best practice
3. Deliver ad-hoc user training, designing effective documentation
4. System testing upgrades and changes
5. Deploy new upgrades, taking end to end ownership for the delivery of assigned work packages
About You
6. Proven experience in ERP systems and processes in a manufacturing or operational environment
7. Demonstrable knowledge and experience in businesses and system processes
8. Excellent stakeholder management skills
9. Strong technical troubleshooting skills in ERP/MRP systems
10. Good understanding of change management
On Offer
11. Salary up to £50,000
12. Hybrid working (3 days in the office)
13. 1pm finish on Fridays
14. Private medical insurance
15. 25 days annual leave (plus bank holidays)
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.