Location: Stroud/Hybrid Salary Details: £30,000- £40,000
We have a vacancy for a UX designer.
We’re also building journeys that allow our contact centre agents to fully support our customers and plug the gaps where self-service isn’t possible.
Design and deliver user-centric digital experiences that enhance the performance and usability of our platforms.
Collaborate closely with Product Owners, Development Teams, and stakeholders to understand requirements and translate them into effective UX designs.
Conduct user research and usability testing to gather insights and identify areas for improvement.
Create quality wireframes, prototypes, and high-fidelity designs for new features and enhancements.
Facilitate design thinking workshops and UX strategy sessions with internal and external stakeholders.
Maintain a deep understanding of UX best practices and stay abreast of the latest trends and technologies in the field.
Work alongside developers to ensure designs are implemented according to specifications and high-quality standards.
Contribute to developing and refining user stories and acceptance criteria, ensuring a seamless translation from design to development.
Product Owners and Project Managers
• Proven experience in designing exceptional user experiences for digital products and services.
A strong understanding of UX principles, design thinking, and user-centred design methodologies.
Excellent UI design and prototyping skills, proficient using Figma
Experience conducting user research including user personas and usability testing
Excellent communication and presentation skills, with the ability to articulate design decisions clearly to both technical and non-technical stakeholders.
Familiarity with Agile methodologies and the ability to work in a fast-paced, iterative development environment.
Portfolio of UX and UI design work that showcases your skills and impact on previous projects.
Experience with user research, usability testing, and data analysis.
Exceptional attention to detail and a systematic approach to design and problem-solving.
Proven ability to manage personal development, self-direction, and an eagerness to excel
Confidence in public speaking and presenting design concepts and strategies.
Previous experience in a digital agency environment.
Experience with GA4 and A/B testing
Experience working with both front-end and back-end development teams.
Healthcare plan, life assurance and generous pension contribution
Hybrid Working
Various company discounts (including shops, gyms, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available
As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.
The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.
Ecotricity is Britain's greenest energy company. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.
We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass.
We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.