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It support 1st/2nd line

Bromley
Permanent
Conex Europe
It
Posted: 22h ago
Offer description

UK Law firm - Bromley, S.E. London - Office based role
35-40k + Excellent bens

Expanding UK Law firm have a fantastic new opportunity for aModern Workplace Analystto be part of the Technology, Innovation and Change team.

As the firm continues its impressive growth path, they are building a stronger team to support colleagues with the tools and technology they rely on daily.

This is not a traditional 1st/2nd line role, you'll still be one of the points of contact for IT tech requests, but you'll play a key part in helping the firm develop and design better processes, spotting patterns before they become problems.

Requirements

IT Support experience on a service desk
ITIL Framework expertise. ideally ITIL Certified.
Knowledgeable with Microsoft 365 suite
Knowledgeable with Windows 10/11 desktops
High standards of service delivery
Outstanding communicator

You'll help to re-shape how the firm's staff...

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