This organisation is one of Europe's leading financial institutions, with a strong international presence across more than 65 countries. Role Summary The Community Manager will lead the delivery and evolution of a tailored customer engagement program to create exceptional experiences for occupiers and establish the site as a dynamic, welcoming place to live and work. This role is responsible for developing a strong sense of community within the building(s), connecting occupiers with one another and the wider local area. Working in close collaboration with the customer experience division and marketing team, the role will oversee the implementation of engagement strategies, community initiatives, and placemaking activities. Key Responsibilities Foster proactive, two-way relationships with occupiers. Engage regularly with key representatives from all on-site businesses to understand their goals and needs. Create and maintain a quarterly relationship management plan, reviewed monthly with senior site leadership. Establish and run occupier panels to involve customers in shaping site services and offerings.Community & Placemaking Strategy Design and execute a holistic placemaking strategy, including retail activations, events, wellbeing initiatives, and charitable partnerships. Ensure alignment with the site's Environmental, Social, and Governance (ESG) goals and collaborate with related internal workstreams. Coordinate with i...