Client
Local Authority in Newham
Job Title
Leasehold Administrator
Pay Rate
£18.92 an hour PAYE/£24.63 an hour UMBRELLA. (£34,416 - £36,522 p.a.)
Hours
36 Hours a week(Mon-Fri)9AM-5PM
Duration
18 Month Contract
Location
HYBRID WORKING-2-3 Days in Dockside office,newham
Description
1. Purpose of the Role
To provide comprehensive administrative support to the FED Programme Leaseholder Engagement Team, ensuring all work is correctly organised, records are accurately maintained, meeting notes are taken and distributed, systems data is checked and validated, and the team operates efficiently.
Key Responsibilities
Records Management and Data Quality
Maintain accurate and organised records across all programme documentation, correspondence, and case files
Perform regular data quality checks on the housing management system, identifying and correcting errors or gaps
Reconcile programme data between different systems (housing management, S20 tracker, contractor schedules)
Ensure all case records have complete audit trails with correctly dated and filed documentation
Maintain the master programme tracker, updating case statuses, milestones, and outcomes
Archive completed cases in accordance with retention policies
Meeting Support and Minute-Taking
Coordinate team meetings, Programme Board meetings, and other programme meetings
Prepare agendas, collate papers, and distribute meeting packs in advance
Attend meetings and take accurate, comprehensive minutes
Distribute minutes promptly and track action points to completion
Maintain a log of decisions made and actions agreed
Book meeting rooms, set up video conferencing, and manage meeting logistics
Correspondence and Document Management
Prepare, format, and issue standard correspondence including S20 notices, letters, and reminders
Maintain templates for all programme correspondence, ensuring version control
Process incoming post and emails, logging and distributing to appropriate team members
Manage the team's shared filing systems (electronic and physical) ensuring documents are correctly stored
Prepare mail merge runs for bulk correspondence to leaseholders
Ensure proof of postage and delivery records are maintained for all statutory notices
Systems Administration
Input and update data on the housing management system accurately and promptly
Run system reports for the Team Leader, including caseload reports, KPI data, and progress summaries
Essential Criteria
Proven experience in an administrative role, preferably in a housing, local government, or public sector environment
Excellent organisational skills with strong attention to detail and accuracy
Experience of maintaining records, databases, and filing systems
Proficiency in Microsoft Office, particularly Word, Excel, and Outlook
Experience of taking minutes at meetings and producing accurate written recordsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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