Are you someone who can plan, organise and think ahead? Do you enjoy solving problems and providing excellent customer service?
We are currently looking to recruit a Bodyshop Advisor to join our Huddersfield Aftersales team. The importance of this key role is paramount to Sandal; being one of the largest privately owned BMW/MINI Retailers in the area, our aim is to deliver a premium service to our customers. Reporting directly to the Service Manager you will be responsible for:
1. Leading the Bodyshop productive team
2. Scheduling workload and proving updates to customers
3. Ensuring our business potential is maximised
4. Ensuring customer satisfaction levels are maintained and that required standards are met.
We are looking for a candidate to add value and to contribute to the ongoing success of company. You will be a confident professional who has an ability to organise their team. Having Advisor experience within the Bodyshop environment at dealership level, you will have excellent customer service skills and have an ability to maintain good levels of communication with other team members and colleagues in other departments. Experience of CDK/Kerridge is an advantage, as is being a Bodyshop Estimator.
As you would expect with a position of this importance the training will surpass that of other manufacturers and includes ongoing new model technology and customer service courses at the BMW Group Training Academy.
Still not sure? How about:
5. An attractive salary with bonuses
6. Receiving 24 days annual leave (plus bank holidays), which increases with your length of service, up to 26 days
7. Having an extra paid day off for your birthday
8. Being eligible for our car benefit scheme
9. Contributing a pension scheme
10. Having free staff parking
Previous retail motor industry experience, at dealership level is essential, as is a full driving licence.
If you are an enthusiastic, organised, and professional person who feels that you would excel in this dynamic environment, please write with a full CV, covering letter stating why you should be considered for this key role and detail of your notice period.