Responsibilities
* Carry out gas servicing, repairs and installations efficiently and effectively, in line with all relevant legislation, policies and Gas Safe requirements
* Diagnose and repair faults, aiming for first‑time fixes while maintaining quality standards
* Communicate effectively with customers and colleagues, keeping all parties informed of progress and actions taken
* Escalate complex issues to senior staff where appropriate
* Ensure works are completed in a cost‑effective manner, including identifying and pre‑ordering materials and keeping customers informed of delivery timescales
* Maintain current knowledge of gas‑related legislation, regulations and policy changes
* Provide technical advice and guidance to colleagues and other trades when required
* Participate in an out‑of‑hours emergency call‑out rota
* Maintain the company vehicle, carry out regular safety checks and report defects promptly
* Support the development of apprentices, trainees and improving engineers
* Attend meetings, training and development activities to support ongoing professional growth
* Use electronic systems to update work records and issue electronic Landlord Gas Safety Certificates
* Undertake any other reasonable duties in line with the role
Required Qualifications
* Current ACS accreditation (minimum CCN1, CEN1, HTR1, CKR1)
* City & Guilds Level 3 in Domestic Heating
* Strong technical knowledge of gas systems, heating, control systems and wet hot water systems
* Good understanding of relevant Building Regulations
* Excellent customer service and communication skills
* Ability to manage workloads effectively under pressure
* Competent IT skills and experience using electronic job and certification systems
* Full UK driving licence
* Physically able to undertake demanding manual work
* Proof of no historic or pending prohibition notices with HSE or Gas Safe
Benefits
* Competitive hourly rates
* Ongoing training and professional development
* Company vehicle and tools provided
* Opportunity for a permanent role
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