Onsite role
As a forward-thinking Sales and Digital Marketing agency, we leverage cutting-edge technology, including AI and machine learning, to drive efficiency and effectiveness in our sales and operations. Our culture values quality over quantity, innovation and collaboration to deliver the best results for our clients.
Marketing Account Executives are key players in supporting and executing the operational direction of client accounts. They collaborate closely with the wider Client Servicing team to ensure the delivery of high-quality service that aligns with client objectives. They play a critical role in managing daily account activities and are instrumental in driving projects to successful completion.
Key Responsibilities
Campaign & Project Delivery
· Support the delivery of client marketing campaigns in collaboration with Account Managers and the wider Client Services team
· Manage day-to-day project tasks and timelines to ensure campaign elements are delivered on time and to brief
· Assist with briefing creative, content and production teams
· Support website content management, population and basic CMS updates (e.g. WordPress)
Client Support and Communication
· Act as a day-to-day point of contact for agreed client communications
· Support client meetings, status updates and presentations led by Account Managers or Account Directors
· Ensure clear, accurate and timely communication between clients and internal teams
· Build a strong understanding of client objectives, sectors and priorities
Performance, Quality and Commercial Awareness
· Support campaign reporting and performance tracking
· Flag risks, issues or opportunities to Account Managers and senior team members
· Ensure all outputs meet agreed brand guidelines and quality standards
· Support financial and administrative elements of client accounts where required
Team Collaboration and Development
· Work collaboratively with Client Services, Sales and Delivery teams
· Contribute ideas to improve processes, efficiency and ways of working
· Proactively seek feedback and development opportunities
Essential Skills & Experience
Minimum of 2 years working within a digital agency environment
Exceptional communication and interpersonal abilities
Strong organisational and project management skills
Proven ability to work in a team-oriented environment
Capacity to handle multiple projects simultaneously
Detail-oriented with a critical eye for quality control
Adaptability to rapidly changing priorities and client needs
Proficiency in data analysis and interpretation
Ability to communicate with multiple different stakeholders both internally and externally
Desirable Skills & Attributes
Experience of using HubSpot or similar platform
Awareness or use of Paid Media, SEO and Marketing analytics
Experience of Wordpress platform
Prior use of Salesforce reporting tools
Further Info
£23k-£29k depending upon experience
Be part of a dynamic, growing business with a clearly defined Client Services career pathway and a strong track record of internal progression.
Work in a collaborative, innovative and technology-driven environment
Operational office 1 min walk from Horsforth train station (LS18). 9 mins from Leeds Central