Job Description
Location: Hill Care Ltd, Unit 5, Dunston Place, Dunston Road
The Role
This is a standalone senior HR role with significant autonomy and influence. You will be the primary point of contact for all people and employment matters across the organisation, working closely with operational leaders and our external HR advisers.
The role is both strategic and very hands‑on. You will advise managers day‑to‑day on employee relations and employment law, while also developing and embedding an HR strategy that supports quality care, compliance, retention, and leadership capability across our homes.
This role is not a HR Business Partner position and does not involve managing an internal HR team.
The role will involve regular travel to care homes located across the North of England, as well as ad hoc meetings at the Central Support Office in Chesterfield (some hybrid/remote working is possible). It attracts a salary of circa £55,000 per annum (dependent on experience), plus a monthly car allowance of £600.
About Hill Care
The Hill Care journey began in 2001 with John Hill’s first care home, Burton Closes Hall in Bakewell, and today we proudly operate 30 care homes across the North of England, including Chesterfield, Sheffield, Rotherham, Manchester, Liverpool, Chester, Yorkshire and the North East.
Over the past 20 years, the organisation has grown into a well‑run and highly respected provider of residential, nursing and dementia care. A significant acquisition in 2017/18 doubled the size of the business. Our focus is on safe, compassionate, and well‑led services, supported by strong management and compliant employment practices.
We do not operate a traditional in‑house HR department. Instead, we work closely with a specialist employment law firm for legal advice and complex case support. We are now looking to appoint a senior, experienced HR professional to act as our internal people lead, providing practical, sector‑specific guidance to our Regional Managers, Home Managers and Central Support colleagues, while shaping our people strategy.
Key Responsibilities
* Operational HR & Employment Support
* Act as the go‑to HR and employment expert for Regional Managers and Home Managers
* Provide clear, practical advice on disciplinary and grievance processes; absence management and capability; performance management; employee relations and conflict resolution
* Ensure consistent, fair, and legally compliant people management across all homes
* Support managers with investigations, hearings, and documentation
* Employment Law & Compliance
* Maintain strong working relationships with our external HR advisers, ensuring effective use of external support
* Interpret and apply UK employment law and sector‑specific regulations in a practical way
* Keep the business informed of changes to labour law and employment best practice
* Ensure policies, procedures, and contracts remain compliant and fit for purpose
* Provide advice that reflects the realities of elderly social care, including staffing pressures and rota challenges; Care Quality Commission (CQC) expectations; safeguarding considerations
* Support managers in balancing compassionate care delivery with robust people management
* Develop and implement a people and employment strategy aligned with Hill Care’s operational plans
* Deliver training to upskill key stakeholders in their understanding and application of policy and people management. Coach and mentor to ensure practices are fully embedded and policy is adhered to.
Identify Opportunities To Improve
* Recruitment and retention
* Leadership capability at Home Manager and Regional level
* Engagement, culture, and accountability
* Lead policy development and standardisation across the group
* Support succession planning and workforce planning
* Stakeholder Engagement
Build Trusted Relationships With
* Regional Managers
* Home Managers
* Senior leadership
Essential Experience & Knowledge
* Significant HR experience within the elderly social care sector (or closely related regulated care environment)
* Strong working knowledge of UK employment law and labour legislation
* Proven experience supporting managers with employee relations issues
* Experience operating in a standalone or senior HR role with minimal internal HR infrastructure
* Ability to work confidently with external legal/HR advisers
Skills & Attributes
* Pragmatic, commercially aware, and solutions‑focused
* Confident communicator with the ability to influence senior operational leaders
* Calm under pressure, with strong judgement and discretion
* Able to translate legal advice into practical, manager‑friendly guidance
* Comfortable travelling to multiple sites and working across a dispersed workforce
Desirable
* CIPD qualification (Level 5 or 7) or equivalent experience
* Experience working across multi‑site care operations
* Experience supporting CQC‑regulated services
Why Join Hill Care
* Opportunity to shape and own the people agenda for an established care organisation
* High level of autonomy and trust
* Direct impact on care quality, compliance, and leadership capability
People
Brought in as part of the broader team, you’ll bring your expertise and passion for people management to a dynamic, client‑centric environment.
About The Company
Welcome to Hill Care
At Hill Care, we provide high‑quality residential, nursing, and dementia care that’s tailored to the individual needs of each resident and their family.
Our experienced, compassionate teams deliver personalised support in safe, comfortable, and homely surroundings. We promote dignity, choice, and independence, creating an environment where residents feel respected, supported and valued.
Why Join Hill Care
Choosing a care home is a significant decision—and so is choosing where you work. We understand the emotional impact that transition can have on families, and we’re here to offer the expertise, reassurance and personal support they need.
By joining our team, you'll become part of a group that genuinely puts people first. Whether it’s residential, nursing, or dementia care, we focus on delivering the right support, at the right time, in the right way—and you’ll be central to that mission.
We’re proud of the difference we make every day. If you’re compassionate, dedicated, and ready to grow your career in a supportive environment, we’d love to welcome you to the Hill Care family.
Company Culture
At Hill Care, your work has real meaning. Whether you're just starting out or looking to grow your career in care, you can make a difference—every single day.
We’re looking for people who are caring, compassionate, and ready to support older and vulnerable people with dignity and respect. If you have a positive, can‑do attitude and want to be part of a team that truly values its staff and residents, then you’ve come to the right place.
Grow With Us
Many of our senior leaders began their careers as carers—and we’re proud to support others on that same journey. With a wide range of career paths and progression opportunities, you can build a future that works for you.
We Offer
* A clear route for progression into senior and management roles
* Ongoing training and professional development
* A supportive environment that recognises your contribution
* The chance to work in a well‑maintained, high‑quality home environment
You’ll be working in our residents’ home—and we never forget that. We maintain high standards of care, and in return, we support our teams to grow and thrive.
Is This You?
If you’re kind, driven, and want a role where you’re truly making a difference, we’d love to hear from you. Join Hill Care, and become part of a team that treats people like family.
Required Criteria
* Significant HR experience within the elderly social care sector (or closely related regulated care environment)
* Strong working knowledge of UK employment law and labour legislation
* Proven experience supporting managers with employee relations issues
* Experience operating in a standalone or senior HR role with minimal internal HR infrastructure
* Ability to work confidently with external legal/HR advisers
Desired Criteria
* CIPD qualification (Level 5 or 7) or equivalent experience
* Experience working across multi‑site care operations
* Experience supporting CQC‑regulated services
Closing Date
Wednesday 4th March, 2026
Contract Type
fulltime
Salary
Starting from £55,000.00 Yearly
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