Service Coordinator at Brooklands Health Centre – Join Our Team and Help Shape Outstanding Patient Care!
Are you an organised, people-focused, and proactive leader who loves keeping services running smoothly? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to hear from you!
We’re looking for a Service Coordinator to play a key role in supporting the Business/Service Manager and ensuring the high-quality delivery of our care services. You'll be the heartbeat of our daily operations—supporting clinicians, guiding our non-clinical team, and helping our service run efficiently for the communities we serve.
This is a fantastic opportunity to bring your Primary Care experience, leadership skills, and passion for service excellence into a role where you can truly make an impact.
What You’ll Be Doing
Operational Excellence
1. Overseeing the clinical rota to ensure smooth staffing and minimal gaps
2. Keeping HR systems updated and managing locum bookings
3. Welcoming locums with an introduction and locum pack
4. Ensuring staff have the right IT access to clinical and non-clinical systems
5. Managing room allocations and ensuring enough clinical space is available
6. Handling petty cash responsibly and raising purchase orders
7. Maintaining stock levels and ordering supplies as needed
Leadership & Team Support
8. Providing day-to-day support and leadership to our non-clinical team
9. Delivering inductions, 1–2–1s, appraisals, probation reviews, and development plans
10. Preparing monthly payroll submissions, updating leave and absence records
11. Approving annual leave and ensuring adequate cover
12. Supporting with performance, sickness, and other employee relations matters
13. Leading the onboarding and training of new colleagues
You’ll also work closely with HR, Recruitment, and senior management to ensure the service runs efficiently and professionally.
About You
Essential:
14. Experience working in Primary Care
15. Previous supervisory or team-leading experience
16. Strong understanding of Primary Care operations
17. Confident managing senior administrative tasks, including workforce admin
Desirable:
18. Experience supporting business development or service promotion in healthcare
19. Knowledge of HR processes, payroll, and staff training/induction
Please note: Applicants must have the right to work in the UK at the time of their application. Unfortunately, we are unable to offer sponsorship for this position.
System used: SystemOne
Location: MK14 6JY
About Brooklands Health Centre
Brooklands Health Centre is located in the Milton Keynes suburb of Broughton. It boasts good transport links being just a 5 minute walk away from the nearest bus stop. The bus itself takes around 20-25 minutes from Brooklands to the City Centre. It's also well connected to the M1 being under 2 miles away from the nearest entry junction.
Why join us?
Our Benefits;
20. NHS Pension with 20.6% Employer Contribution
21. 33 days annual leave (including Bank Holidays) (pro-rata, if part-time)
22. Extra days leave for work anniversary each year
23. Enhanced Maternity, Maternity Support (Paternity), Adoption pay
24. Participation in OMG’s refer a friend scheme
25. 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured
26. Eye care scheme – free eye test plus a contribution towards glasses
27. Cycle to work scheme
About OneMedical Group (OMG)
At OneMedical Group, we believe there’s a better way to care for communities.
Founded in 2004 as a family-run organisation, our purpose is powerful: to provide a healthier future for all. Guided by our core values; People First, Working Together and a Healthier Future, we are committed to delivering healthcare differently, with compassion, innovation, and a deep-rooted dedication to reducing health inequalities.
We have two different arms within our organisation OneMedical Property (Healthcare Property Developer) and OneMedicare (NHS Care Delivery), with all teams united by our shared purpose and collaborative spirit. We value the diversity of skills and perspectives within our organisation, knowing that it’s through learning from one another and working together that we can truly make a difference.We are committed to NHS principles and we are focused on services that individuals and communities trust to help them live healthier lives, improve their quality of life and achieve better health outcomes.
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk