Ready to lead a buzzing, high-performing branch that's all about people - our customers and our team? We're looking for a compassionate, commercially-savvy leader to take the reins and steer one of our key branches into its next exciting chapter. If you love driving results but believe people always come first, read on. Your Vision, Our Mission We're a fast-growing, direct-to-consumer business with a loyal customer base and big ambitions. You'll be at the heart of our operation - shaping strategy, energising your team, and making an impact in the community. Your job? Make sure the branch runs like clockwork and delivers the kind of customer experience that builds lifelong loyalty. Design and deliver a local strategy that feeds into the company's growth goals Spot and seize opportunities - whether it's a clever promotion, a community initiative, or a new partnership Stay ahead of the curve on market trends and consumer needs Be the culture catalyst: champion a customer-first, performance-driven, and people-focused environment Own the Numbers (and Make Them Sing) This isn't just about operations - it's about ownership. You'll be trusted with the branch P&L and empowered to make commercial decisions that drive growth and profitability. Take full ownership of the branch's financial performance Monitor costs, maximise revenue, and keep a close eye on ROI Make smart calls on pricing, staffing, and operations Set KPIs that push performance while supporting your team's wellbeing ⚙️ Operational Mastery Meets Customer Magic With warehousing, telesales, and delivery all under your wing, operational excellence will be your secret weapon. Keep daily operations running smoothly - from pick to pack to delivery Ensure compliance with food safety, health & safety, and internal policies Partner with warehouse, telesales, and driver teams to get orders right the first time Keep inventory tight, efficient, and waste-free People Leadership with Purpose You're not just leading a team - you're developing future stars. If you love coaching, mentoring, and seeing others thrive, you'll fit right in. Motivate and inspire your team to hit targets and love their work Deliver clear feedback, training, and career development opportunities Create a positive, respectful culture that values every contribution Recruit and onboard new talent to build a strong, united team ❤️ What We're Looking For A natural leader with strong commercial instincts and a compassionate approach Experience running a fast-paced, multi-functional operation A customer-first mindset with a flair for building strong community connections A coach, mentor, motivator - someone who lifts others up