About the Role
We are seeking an experienced Director of Sales to lead and drive B2B revenue performance for our hotel. This senior commercial leadership role is responsible for proactively securing new business, growing existing accounts, and embedding a strong sales culture across the property.
Location: Glasgow Marriott Hotel
Department: Sales & Marketing
Reports to: General Manager
Job Type: Full-time
Key Responsibilities
Driving Revenue & Market Growth
* Lead all on-property commercial and sales activity as part of the Executive Team
* Proactively target Group & Catering, Sports, Entertainment, Business Travel, and Travel Trade segments
* Develop and execute a robust Sales Intensity Plan
* Lead Business Travel sales strategy in collaboration with Revenue Management teams
* Complete RFPs within required deadlines (e.g. MarRFP, Lanyon, direct submissions)
* Upsell creative packages, including food and beverage, to maximise total revenue
* Analyse market conditions, competitor activity, supply and demand, and economic trends
* Close the most profitable opportunities aligned with property and market needs
* Ensure brand marketing standards and activations are executed on property
Customer Experience & Relationship Management
* Manage complex, high-value accounts with significant customer expectations
* Build and maintain strong relationships with new and existing clients
* Drive sales activity including sales calls, client entertainment, FAM trips, and trade shows
* Strengthen community relationships to grow group and catering opportunities
* Deliver service excellence throughout the entire customer journey
* Ensure flawless handover of booked business for successful event and stay delivery
* Act as a trusted advisor by understanding client needs and recommending tailored solutions
Leadership & Collaboration
* Work collaboratively with off-property sales teams (National, Global, Groups & Reservations)
* Coordinate sales efforts to ensure alignment and avoid duplication
* Manage relationships with key internal and external stakeholders
* Hold teams accountable for execution of proposals, contracts, and service delivery
Additional Duties
* Conduct site inspections and client presentations
* Create and manage contracts as required
* Use internal systems (e.g. MGS) for reporting, resources, and insights
About You
Experience & Education
* Minimum 2 years’ experience in hospitality sales and marketing and/or
* Degree or diploma in Business Administration, Marketing, Hotel & Tourism, or related field
Leadership Competencies
* Strong communicator with professional presence and confidence
* Adaptable and resilient in a fast-paced environment
* Proven ability to solve problems and make sound commercial decisions
* Results-driven with strong planning and organisational skills
* Collaborative leader who builds trust and high-performing teams
Sales & Commercial Skills
* Strong negotiation and closing ability
* Strategic sales planning and execution experience
* Excellent customer relationship management skills
* Strong business and financial acumen
* Comfortable working with CRM systems, RFP platforms, and standard office software
Why Join Us?
* Be part of a senior leadership team with real commercial influence
* Opportunity to shape and lead the sales strategy
* Dynamic, customer-focused environment with strong brand support
* Competitive salary and benefits package
Ready to lead, inspire, and drive results? Apply now with your CV and take the next step in your sales leadership career.
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