Job Description:
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Role: Live Service Engineer
Location: Telford
Working Mode: Hybrid (Weekly 2 days Onsite)
Contract Type: Inside IR35
Duration: 12 months
Pay Rate: £483 per day Inside IR35
Clearance Required: SC Clearance required or eligible for SC clearance
Core Responsibilities
Provide live service support for the Client service.
Investigate and resolve incidents without breaching SLAs.
Manage and monitor batch scheduling processes.
Perform daily checks and triage ServiceNow tickets.
Support patching and failover activities.
Collaborate with cross-functional teams to elaborate issues and devise solutions.
Skills & Technologies
PL/SQL and Java (core development and debugging)
Live Service Support experience
ServiceNow (ticket triage and root cause analysis)
Batch scheduling tools (eg, Job Scheduler)
Strong problem-solving and analytical skills
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, ca...