Job Description
Senior Case Manager
Leicestershire/Hybrid
Up to £37k
Are you an experienced Mortgage Case Manager, looking for the next step in your career? Are you looking to take on a bit more responsibility within a team, and really maintain and develop relationships both internally and external? If so, this could be the right role for you.
Our client is based in a new, modern office on the outskirts of Market Harborough and offer a flexible, hybrid approach to the working week. They have a wide range of mortgage lending to offer, and the Case Management team package, process and assess new decisions in principles and mortgage cases.
Working in a team of 3 – 4, this is a hands-on role, where you will be managing your own mortgage caseload, along with reviewing and allocating any new mortgage cases submitted to the team.
Duties of the Senior Case Manager will include:
* To allocate new decision in principle applications and new mortgage applications, ensuring cases are allocated according to underwriter and case manager skills and experience.
* To assess new decision in principle enquiries in line with lending policy and underwriter’s guidance
* To support the underwriting team with the smooth progression of mortgage applications
* To undertake the initial assessment for a decision in principle on case hub and pass to the underwriter for full assessment
* To undertake an initial assessment of the mortgage application identifying key risks in each case
* To develop positive working relationships with all key stakeholders to achieve positive customer outcomes during the mortgage application process
* Look for process improvements and provide feedback to all relevant teams to ensure continual improvement and ownership
This is a fantastic opportunity for an individual who has a wealth of experience in processing a range of mortgages and has previously assessed and produced decisions in principles. Communication is important in this role and having skills in both internal and external relationship management is essential.
In return, you will receive a competitive salary, a hybrid working week (Wednesday/Thursdays ideally at their head office and the remainder working remotely), 27 days holiday (rising with service), pension scheme, Medical insurance and more!
If this sounds like the next step in your career, apply today !