The Belfry Hotel & Resort is an award-winning
hotel, home to 300+ luxurious bedrooms and suites, several restaurants and
bars, events and meetings spaces, a leisure club and spa. Our three golf
courses, including The Brabazon, are recognised as world-class, and home to
this year’s Betfred British Masters. Whether you're drawn to our iconic golf
courses, the serenity of the spa, the excitement of guest services, or our
behind-the-scenes operations, there's a place for you in our vibrant team.
The Belfry has undergone a major expansion and
renovation with an investment of over £80 million, marking a new and exciting
chapter in our history. The resort has been transformed with the addition of
The Masters Suite, a stunning new event space, 149 additional bedrooms, a
state-of-the-art leisure club and a host of other enhancements that elevate the
Belfry experience like never before.
We believe in taking care of our team just as much
as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best
Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our
journey as we unveil a new and unparalleled resort.
HOUSEKEEPING
The Housekeeping team ensures every guest has an
exceptional experience by maintaining impeccable cleanliness and presentation
in guest rooms and public areas. With outstanding professionalism and attention
to detail, they create a welcoming environment, leaving a lasting positive
impression on resort visitors.
About
the role
This role is contracted at 21 hours, working 3 days out
of 7, with the approximate working hours being 2:30pm – 10:00pm.
As an Evening Housekeeping Supervisor, you will be
required to assist
the Housekeeping Management with, but not limited to, leading a shift from the
floor, briefing and directing the team.
You will also be responsible for the following:
·
Ability to work as a Supreme Housekeeper, cleaning rooms to
the highest standards as business requires
·
Hands on approach to housekeeping – demonstrating, training,
leading
·
People management – persuasive, inspiring and determined.
Helping all team members achieve their full potential in their role
·
Monitoring and managing the Q – ensuring room readiness
·
Monitoring HSK back of house areas to ensure cleanliness and
readiness at all times
·
Stock control and organisation across the blocks
·
Cleanliness of the block public spaces
·
Cleanliness of the guest rooms and corridors
·
Standards testing of the housekeeping line staff and regular
quality checks of all areas
·
Assist with training of new and existing staff
·
Attend and lead departmental briefings
·
Communicate and work with other departments in the hotel
·
Actioning guest feedback (ReviewPro etc)
Salary
The on-target earning potential for this role is a
£14,327.04 annual salary, comprising a base salary of £13,682.76 supplemented
by an estimated £644.28 in gratuities per annum, ensuring a rewarding
compensation package.
About
you
The ideal candidate with be passionate about the
delivery of exceptional standards:
* An experienced housekeeper who has had
experience in working in a busy housekeeping department
* An inspirational leader who develops your team
and fosters excitement for delivering standards every day
* Fantastic eye for detail
* Experienced in taking ownership over your
department and achieving financial and guest targets
* Able to develop strong relationships with your
guests, team, and colleagues
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job
coaching & mentoring, in-house training and provide access to our online
learning platform, The Belfry Campus. We offer apprenticeships in a host of
subjects delivering nationally recognised qualifications to help advance
careers, and our LEAD development programme empowers and inspires our teams to
grow from Team Member through to Executive roles. We aim to promote internally
where possible, nurture ambition and ensure all our team looking to progress
have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym
memberships and wellness programmes for personal growth. Partnering with The
Burnt Chef Project, we offer mental health support and access to funded
counselling. Our healthcare schemes include life assurance, 24-hour GP
services, and health cash-plans, while our Menopause Support programme provides
tailored assistance. With Wagestream access, you can easily track earnings,
manage savings, and access wages on your terms, promoting financial wellness.
Our Cycle2Work scheme supports sustainable travel for environmental and team
wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry
Awards, long service recognition, and extra holidays for loyalty and team
events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for
you and your friends & family. Access to Perkbox provides discounts &
vouchers for everyday use plus on the spot rewards for your hard work. We
provide free parking, a subsidised taxi service, and complimentary meals during
shifts.
Making a difference
We are committed to sustainability and are proud of
our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning
550 acres in the Midlands, prioritises giving back to our local community and
protecting wildlife. We integrate ESG into everything we do, from charity
initiatives, raising over £20,000 last year, to golf course maintenance. We
track charitable work at personal, departmental, and resort-wide levels to
showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a
community that values each individual’s contribution and growth, whilst
supporting each other’s success - regardless of department or role. Our Belfry
Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver
Every Day – aren't just words; they're the foundation of our culture and the
essence of who we are.
If you're seeking a place where you can contribute,
grow, and have a lasting impact – then the Belfry Hotel & Resort is the
place for you.