Overview
Join Marks & Spencer as a Customer Assistant in the Fashion, Home & Beauty area at Bracknell Lexicon. You’ll champion our stylish products, provide exceptional customer service, and help dress the nation.
Work pattern
Sunday 13:00 - 17:00; Tuesday 16:00 - 20:00; Wednesday 16:00 - 20:00; Friday 16:00 - 20:00; Saturday 16:00 - 20:00
Responsibilities
* Serve customers efficiently on the shop floor and at service points
* Keep the store clean and tidy, and ensure shelves are stocked
* Monitor and respond to daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand needs, make recommendations, and deliver remarkable service
* Build expert product knowledge to sell our products and services
* Utilize digital tools and in-store devices to enhance the customer experience
Qualifications / Key capabilities
* High levels of customer service
* Attention to detail and commitment to quality
* Open to feedback and able to take accountability for workload
* Strong communication skills
* Adaptable to changing situations
* Ability to build positive relationships and listen well
* Good level of digital capability
Other information
We are committed to Inclusion, Diversity and Equal Opportunities and offer flexible working. If you require reasonable adjustments during recruitment, please share those needs with us.
Seniority level: Entry level
Employment type: Part-time
Job function: Other
Industry: Retail
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