Customer Service Representative | Permanent Role | Full-Time | Northampton Job Summary: you will be responsible for managing and growing a specific portfolio of accounts, maximising sales opportunities within that portfolio, and expanding into the wider market. Duties and Responsibilities Achieve sales targets by selling the company's full range of products to existing customers. Secure new business by canvassing prospective clients. Support marketing campaigns with follow-up activities. Represent the company at exhibitions and events. Use the company intranet and keep your portals updated. Keep the Commercial Manager informed on all key issues and progress. Assist the Technical team with organising and processing customer samples. Process orders and follow up on logistical issues to ensure on-time delivery. Skills and Requirements Proficient in general administration systems, including Outlook, Excel, and Word. Experience with diary management and updating calendars Proactive and self-motivated with a drive to meet sales targets. A full UK driving licence is essential, as the role involves occasional travel and overnight stays. Must be a professional and polite ambassador for the company. Ability to work closely with other teams across the business. Excellent computer literacy and a "hands-on" approach to practical tasks. Strong interpersonal skills to communicate effectively at all levels. While a background in sales (e.g., as a Field Sales Representative or Account Manager) is ideal, it is not essential as training will be provided. Working Environment This is primarily an office-based role, though occasional travel and overnight stays may be required. There may also be some occasional weekend work. As this is a small business, duties may vary to assist other team members. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4720805