Your newpany
Hays are working exclusively with a growing, customer-focused organisation based in Manchester City Centre to recruit a Part-Time Credit Controller. This is a fantastic opportunity to join a supportive and collaborative finance team within apany that prides itself on delivering an excellent customer experience.
Your new roleAs a Credit Controller, you will be responsible for managing and reducing aged debt, maintaining positive relationships with customers, and ensuring timely payment of outstanding invoices. This role is ideal for someone who takes a personable, empathetic approach to credit control and understands the importance of maintaining strong customer relationships while effectively managing cash flow.
Key Responsibilities
1. Proactively manage and reduce aged B2B debt across a portfolio of customers
2. Build and maintain positive, professional relationships with clients
3. Work collaboratively with customers to resolve queries and payment issues in a friendly and approachable manner
4. Escalateplex accounts where necessary while maintaining a customer-first approach
5. Maintain accurate records ofmunications and account activity
What you'll need to succeed
6. Previous experience in a credit control role is essential
7. A customer-centric approach to debt recovery -abiliy to build relationships is key and understands the client's needs
8. Excellentmunication and interpersonal skills
9. Strong organisational skills with good attention to detail
10. Ability to build rapport and handle sensitive conversations with professionalism
11. Confident working both independently
What you'll get in return
12. Salary up to £33,500 per annum (pro rata)
13. Working Pattern2 days per week - Flexible options available:: - 2 full days (9:00am – 5:00pm with 1-hour lunch), or Spread across 3 shorter days to suit your scheduleHybrid working available, with the flexibility to work from home
14. Friendly and supportive working environment
15. Excellentpany benefits
16. Opportunity to join a growing and forward-thinking business
If you’re a Credit Controller who thrives on building relationships and taking a collaborative approach to resolving outstanding balances, we’d love to hear from you.