Equans is looking for a Receptionist (Security) to join our team in Becket House, 1 Lambeth Palace Palace Road SE1 7EU Waterloo London, on a permanent basis. This is a full time role working 40 hours per week. On offer is a salary of £30,.79 Annually and benefits package.
Shift Pattern:
MONDAY TO FRIDAY, 7:00 am - 6 pm
What will you deliver?
As a Receptionist (Security) with Equans Sustainable FM, youll be the welcoming face and first point of contact for all visitors and staff. You will deliver a best-in-class front-of-house experience that combines professional customer service, strong security awareness, and efficient administrative support.
You will:
1. Provide a warm, professional welcome to all visitors and colleagues, ensuring their needs are met promptly and courteously.
2. Maintain a secure and organised reception area, managing access control and adhering to visitor management procedures.
3. Operate the Visitor Management System (BluePoint) confidently, issuing passes and managing access permissions accurately.
4. Deliver front-of-house excellence through exceptional presentation, attention to detail, and proactive problem-solving.
5. Support with administrative tasks such as telephone handling, emails, photocopying, printing, and stationery checks.
6. Monitor and report any security or safety concerns, ensuring the safety of all occupants and visitors.
7. Collaborate effectively with colleagues, site management, and tenants to ensure smooth daily operations.
8. Complete daily reports, incident logs, and asset registers (e.g. radios, keys, lost & found) accurately and on time.
9. Uphold company policies, SOPs, and Health & Safety standards at all times.
What we offer.
10. Generous holiday allowance
11. Company share scheme
12. 2 paid volunteering days a year
13. Cycle to work scheme
14. Season ticket loan
15. Employee assistance programme
Who are we looking for?
16. Strong knowledge of reception systems (BluePoint or similar)
17. Excellent communication and customer service skills
18. Ability to multi-task and stay attentive under pressure
19. Organisational and problem-solving abilities
20. A team player attitude with a proactive mindset
21. Excellent IT skills Outlook, Word, Excel, Teams
22. SIA Security Guard (SG) licence
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15, employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90, employees working on 5 continents and a turnover of 19.2 billion euros in. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core valuesAccountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act .
At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans youll find a welcoming and open workplace where youre supported and encouraged to be your true self at work.
Youll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.