Permanent role
Southam
Full time
(phone number removed) per annum
35 hours Monday- Friday 09.00-17.00
We are currently supporting our Southam-based client to recruit for the permanent position of Administration Assistant.
Job Purpose:
* To provide a friendly, helpful, and efficient first and continuing impression to all callers to Reception, either by telephone or in person, whatever the circumstances
* To provide administrative support to Conveyancing and Private Client departments
* To work in accordance with the Firm's Manual and to act always in an appropriate way as an employee of a professional practice
Key Responsibilities:
Reception:
* Being the first point of contact for all visitors to the office, responding to enquiries where possible and signposting/taking details for relevant departments
* Answering telephone promptly in a clear and confident manner and forwarding the caller to the appropriate person or voicemail as per telephone procedure
* Taking brief messages in respect of calls which cannot be dealt with at the time, making sure to pass on all messages taken
* Logging in all visitors to Reception and all general enquiries, new business walk-ins and phone enquiries into computerised system
* Receiving all scheduled visitors into Reception and notifying relevant member of staff immediately on their arrival
* Ensuring that all deliveries to Reception are notified to appropriate person as soon as possible
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