EXPERIENCED INDIVIDUALS ONLY
Job Summary
We are seeking an experienced and dedicated Head Server to join our dynamic team. The Head Server will play a pivotal role in ensuring exceptional guest experiences by overseeing the dining area, managing service staff, and maintaining high standards of food safety and quality. This position requires a strong background in hospitality and restaurant operations, with a focus on guest satisfaction and efficient service delivery.
Duties
* Lead and coordinate the serving staff to ensure smooth operations during service periods.
* Provide exemplary guest services by anticipating needs and responding promptly to requests.
* Oversee the preparation and presentation of food to ensure compliance with food safety standards.
* Train new servers on proper serving techniques, menu knowledge, and restaurant policies.
* Manage dining area cleanliness and organisation, ensuring a welcoming atmosphere for guests.
* Assist in upselling menu items to enhance guest experience and increase sales.
* Collaborate with kitchen staff to ensure timely food preparation and delivery.
* Maintain accurate records of orders, payments, and any guest feedback for continuous improvement.
Skills
* Strong hospitality skills with a passion for providing outstanding guest experiences.
* Previous restaurant experience is essential, with a solid understanding of service protocols.
* Proficient in serving techniques, food safety practices, and basic food preparation methods.
* Basic math skills for handling transactions and managing bills accurately.
* Kitchen experience or culinary knowledge is advantageous for effective communication with kitchen staff.
* Excellent time management skills to handle multiple tasks efficiently during busy service periods.
* Ability to upsell menu items effectively while maintaining a positive dining atmosphere.
* Strong interpersonal skills to foster teamwork among staff and build rapport with guests. Join us as we strive to deliver memorable dining experiences through exceptional service
Job Type: Full-time
Pay: From £17.00 per hour
Experience:
* waiter: 3 years (preferred)
Work Location: In person