Responsibilities
Responsible for managing the delivery of the e-commerce trading plan on Clarks.com to deliver commercial growth (sales/profit)
* Responsible for delivering and managing the ecommerce trading plan on .com, working alongside the wider ecommerce (including performance marketing) and global brand teams to align all trading activity and ensure a consistent approach for the brand that is appropriate to drive online commercial performance.
* Responsible for optimising and maintaining the e-commerce sites, completing regular housekeeping checks, analysing the consumer journey, identifying cross-sell and other opportunities – implementing changes, enhancing the experience and maximising sales conversion.
* Work alongside the Data and Performance analyst to provide weekly data analysis of site performance, sharing cross-functionally within the business to recommend & manage actions that will optimise the e-commerce experience, driving an increase in conversion and sales revenue.
* Update websites based on agreed plans with Senior Trading Manager and Head of Ecommerce, working with front-end developers to implement banner updates, managing all onsite navigation and site rankings through Commerce Tools systems.
* Ensure that onsite and marketing plans are aligned so that all landing pages are fully optimised to drive the best consumer experience.
* Work with the E-commerce Merchandiser to agree on seasonal approaches/product focuses.
* Own the online product categorisation - ensure a smooth/logical journey to increase sales.
* Execute planned and ad hoc work as requested by the wider business as and when required e.g. Website Testing for monthly site Dev releases/customer care issues/operational updates.
* Manage and enable product recommendations, utilising the data insights to provide consumer feedback into the wider regional teams as well as optimise to maximise commercial performance.
* Provide feed in for editorial page briefs for both brand-directed and additional in-team content.
Key Experience
* e-commerce trading or digital merchandising
* Proven track record of driving online sales and conversion
* Experience managing onsite trading, campaigns, and product merchandising
* Strong understanding of trading KPIs (Conversion, AOV, UPT)
* Experience working cross-functionally (marketing, merchandising, operations)
* Ability to analyse data and turn insights into actions quickly
Key Skills
* Commercial mindset – understands what drives revenue and profit
* Strong attention to detail (site, product, pricing, content)
* Ability to prioritise and react quickly in a fast‑paced environment
* Good stakeholder management and communication
* Basic understanding of UX/customer journey optimisation
Qualifications (nice to have, not essential)
* Degree in Business, Marketing, E-commerce, or similar
* Experience with tools like:
* Google Analytics & Content Square
What We Offer
* Flexible working options
* Career development and progression opportunities
* Supportive and collaborative culture
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