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Hmcts operational support officer

Southampton
Brook Street
Support officer
€12 an hour
Posted: 1 June
Offer description

Administrative Officer - Ministry of Justice

Location: Southampton (London Road)
Pay Rate: £12.86 per hour
Contract: Temporary until June 2027
Working Pattern: Full-time, office-based
Start Date: ASAP

Brook Street is currently recruiting on behalf of the Ministry of Justice for an Administrative Officer (AO) to join a busy and rewarding team within the Family Court in Southampton.

This is an excellent opportunity to gain experience within a respected government department, supporting vital legal processes and contributing to the smooth running of court services.


The Role

As an Administrative Officer, you will play a key role in supporting court operations. Your responsibilities will include:

* Managing administrative tasks such as data input, email correspondence, and handling enquiries
* Supporting judges through clerking duties, both in person and remotely using Teams/CVP
* Assisting within the Family Court section, working with electronic case management systems
* Listing cases for hearings and producing accurate court lists
* Ensuring case files are prepared and ready for hearings
* Communicating effectively with judges and stakeholders via email, telephone, and face-to-face interaction


What We're Looking For

We are seeking candidates who are:

* Highly IT literate and comfortable working with digital systems
* Strong communicators with excellent organisational skills
* Confident, professional, and able to use their initiative
* Calm under pressure and able to manage sensitive or challenging situations
* Team-oriented with a proactive approach


Experience

* Previous administration experience is desirable
* It Literate/Confident is essential
* However, candidates without direct admin experience will still be considered if they demonstrate the right skills and attitude


Personal Attributes

* Friendly and approachable
* Confident and resilient
* Able to handle sensitive information and difficult subject matter
* Professional and always composed


Additional Information

* Basic DBS clearance required
* Interviews will be held in person and will be informal (approx. 30 minutes)
* Full-time office attendance required (no hybrid working)
* IT equipment will be provided


Why Apply?

This is a fantastic opportunity to build your career within the public sector, gain valuable court experience, and make a meaningful contribution to the justice system.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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