Department: Estates and Facilities
Location: Birmingham (On-Site)
Type of Contract: Permanent / Full Time
Salary: £29,000 - £32,000 DOE plus discretionary annual bonus
Our Vision: Changing Lives through Education
What the role involves:
The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery.
* Supervise and motivate cleaning operatives across shifts, ensuring high standards and compliance with cleaning procedures.
* Plan daily rotas and staffing, coordinating agency support when required.
* Oversee cleaning of classrooms, offices, libraries, washrooms, receptions, and external areas.
* Ensure compliance with colour‑coding, infection control, COSHH, and health & safety standards.
* Manage stock levels, order consumables, and complete monthly stocktakes.
* Carry out equipment checks, report defects, and maintain safe operation.
* Support general and deep-clean tasks, replenishing washroom and hygiene supplies.
* Assist with waste management and recycling processes.
* Prepare KPI reports and maintain accurate records for the Facilities Manager.
* Manage the training matrix, support inductions, and refresher training, and promote continuous improvement.
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About You:
* Strong understanding of Health & Safety, COSHH, manual handling, and risk assessments.
* Knowledge of cleaning methods, materials, equipment, and quality standards.
* Excellent communication, organisation, and problem‑solving skills; able to prioritise and adapt.
* Experience with rotas, work allocation, audits, and compliance record‑keeping.
* Confident using email, MS Office, and basic IT systems.
* Practical knowledge of professional cleaning chemicals for different surfaces.
* Flexible, proactive, and able to work independently to meet service standards.
Desirable
* BICSc qualification or membership.
* IOSH Working/Managing Safely and First Aid at Work.
* Experience in education, public‑facing venues, or similar environments.
* Experience supporting waste reduction and sustainability initiatives.
What We Offer:
* 25 days’ annual leave, plus 8 public holidays
* Extra loyalty leave: Earn 1 additional day per year of service, up to 5 extra days
* Annual discretionary performance bonus
* Workplace pension scheme
* Tuition reimbursement to support your professional growth and career development
* Flexible benefits, including Cycle to Work, Workplace Nursery, Techscheme, and more
* Access to the Perks@Work discounts platform, wellbeing resources, and exclusive offers
* Reward and recognition programme celebrating your achievements
* £500 employee referral bonus for recommending great talent
Please note: This role is not eligible for sponsorship and requires a DBS!
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.