Contract:Permanent, Full-time (37.5 hours per week, Monday to Friday)
Location:Warrington - WA3 7QY
At Lifeways, we are on an exciting journey to enhance the way we recruit and support our teams, ensuring we continue to provide high-quality care to the people who rely on us. As aCompliance Administrator, you will play a vital role in this transformation by ensuring that all new starters meet regulatory and company standards - helping to create a safe and compliant work environment.
By joining Lifeways as aCompliance Administrator, you’ll ensure that every new team member issuitably vetted and ready to make a difference. You’ll help us continue our transformation by enhancing the efficiency and effectiveness of our recruitment process.
Why Join Lifeways?
At Lifeways, we believe in making a difference every day—not just for the people we support, but for our amazing team too! When you join us, you become part of a company that values and invests in its people.
Key Responsibilities
- Ensure all new starters meet CQC Regulation 19 requirements by verifying qualifications, work history, and conduct before they begin their role.
- Apply for and review DBS/PVG checks, ensuring they meet Lifeways’ compliance standards. Any failed checks are escalated, and appropriate risk assessments are completed where necessary.
- Verify candidates’ Right to Work documentation in line with Home Office Guidance. Where applicable, record visa details and restrictions in the HRIS system and ensure all share code checks are completed.
- Review and validate employment references, checking for gaps in employment and ensuring previous care roles have been fully verified. Investigate any concerns, such as invalid personal emails or company names, and escalate issues where necessary.
- Identify and record potential risks during onboarding, ensuring managers receive fully compliant files. Work with hiring managers to complete necessary risk assessments and record them in HR systems.
- Proactively monitor DBS renewal dates, ensuring checks are completed two months before expiry to minimise risk to the business. Maintain accurate records in HR systems to support ongoing compliance.
- Work closely with Recruitment, HR Admin, and Learning teams to ensure a smooth onboarding process. Provide hiring managers with support and guidance on compliance requirements.
- Offer candidates clear support and communication throughout the compliance process, ensuring their journey with Lifeways is professional, smooth, and engaging.
- Stay up to date with CQC guidelines and HR best practices, continuously improving compliance processes to align with Lifeways’ transformation goals.
Experience, Knowledge & Expertise – Essential
- Experience with Microsoft 365 - Word, Excel, PowerPoint and outlook.
- Customer service experience.
- Excellent customer service skills with the ability to recover difficult situations, with a strong work ethic and high personal standards.
- Strong organisational skills and administration processes knowledge with an impeccable eye for detail.
- Strong written and verbal communication skills.
- Able to work confidently under pressure with good problem-solving skills.
- Attention to detail.
We’re always looking for passionate individuals to join our team and help us make a real difference. Could that be you?
