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Role: Membership Advisor / Junior Duty Manager (Sales-Focused)
Location: Anytime Fitness Southsea, Portsmouth
Hours: 30 hours per week (flexible shifts including some weekends) About the Role We’re looking for a driven, proactive Membership Advisor to join our team at Anytime Fitness Southsea. This is a sales-led, customer-facing role for someone who enjoys talking to people, taking initiative, and turning conversations into memberships. You’ll play a key role in growing the gym, welcoming new members, and maintaining the premium experience we’re known for. This role suits someone who is hungry to perform, comfortable working to targets, and interested in progressing towards a Duty Manager position. ----------------------------------- Key Responsibilities
1. Proactively engage with prospective members in-gym, on the phone, online, and locally
Proactively generate own prospective prospects either in gym or outside
2. Book and deliver gym tours that convert into memberships
3. Follow up all enquiries and leads promptly and professionally
4. Promote membership options and clearly communicate the value of Anytime Fitness
5. Support retention by building positive relationships with existing members
6. Maintain high standards of cleanliness, safety, and presentation at all times
7. Assist with opening/closing duties and basic operational tasks as required
8. Represent the brand confidently and professionally at all times
----------------------------------- What We’re Looking For
9. Previous sales or customer-facing experience (gym experience a bonus, not essential)
10. Confident communicator who enjoys speaking to new people
11. Proactive mindset — you don’t wait to be told what to do
12. Comfortable working towards daily and weekly targets
13. Reliable, organised, and takes ownership of results
14. Interest in fitness, health, or personal development
15. Level 2 Gym Instructor qualification preferred but not essential
----------------------------------- What You’ll Get
16. Competitive hourly rate + commission structure
17. Clear performance expectations and support to succeed
18. Training in sales, member experience, and gym operations
19. Opportunity to progress into a Duty Manager / management role
20. Work in a premium, community-focused gym environment
----------------------------------- Important to Know This is not a passive front-desk role.
Success in this position comes from:
21. Starting conversations
22. Booking tours
23. Following up leads
24. Taking pride in results
If you’re motivated, organised, and enjoy seeing the impact of your work, you’ll do very well here.