Job Description
Health Business Centre Advisor Location: IpswichPay Rate: £13.05 per hourStatus: Temporary Contract until Mid-November 2026About the Role The Health Business Centre (HBC) is a countywide service providing central coordination for Health & Childrens Centre performance indicators, alongside Health Visiting and School Nursing administration. The HBC also acts as a key point of contact for children, young people, families, and partner agencies.We are looking for a proactive and organised Health Business Centre Advisor to join our busy team. You will support the delivery of a countywide duty service, responding to telephone calls, emails, and written communications, while providing a high standard of administrative support to help achieve service performance targets.The service operates Monday to Friday, 9:00am 5:30pmMain Purpose of the Role To provide high-quality administrative and customer support to children, young people, families, and partner agencies, ensuring effective communication, accurate record keeping, and timely signposting to appropriate services.Key Responsibilities Provide information, advice, and signposting to relevant servicesRespond professionally to calls, emails, and written communicationsMaintain accurate records and quality dataSupport teams in achieving service performance targetsUse IT systems and electronic information sources effectivelyContribute to quality assurance and continuous improvement processesPromote a strengths-based approach consistent with Signs of SafetySkills & Experience Excellent communication and organisational skillsStrong administrative and IT skillsAbility to work effectively in a fast-paced environmentGood attention to detail and ability to manage sensitive information confidentiallyExperience in administration, customer service, health, or social care is desirableTPBN1_UKTJ