People & Culture Project Support Officer
Location: Pan Wales (base to be chosen on recruitment) – NHS Trust.
Job Summary
Looking to start your career in People & Culture but not sure which path to take? This is an exciting opportunity for someone who wants to explore different areas within People & Culture and develop a broad understanding of how this vital function supports our organisation.
We are recruiting a People & Culture Project Support Officer to join the Welsh Ambulance Services University NHS Trust. In this role, you will have the unique chance to rotate across different teams within the Directorate, gaining hands‑on experience in a variety of areas while building your skills and confidence.
As a key member of the team, you will provide high‑level project and administrative support, helping to plan, coordinate, and deliver initiatives that make a real difference to our people. You will act as the first point of contact for staff, ensuring smooth communication and coordination across the Directorate. Acting as a central point of contact, you will liaise with stakeholders, manage project documentation, and contribute to service improvements.
Main duties of the job
* Enthusiastic, highly organised, and eager to learn.
* Excellent communication and interpersonal skills.
* Ability to manage competing priorities and deliver high‑quality work.
* Experience of working in HR or HR‑related activities, or relevant qualifications.
* Strong commitment to delivering high‑quality work and continuous improvement.
* Desire to thrive in a fast‑paced environment.
Person Specification
Essential Qualifications
* Level 4 qualification in a people‑related subject or equivalent experience.
* Knowledge of techniques for planning, monitoring and controlling projects.
Essential Skills & Attributes
* Developed interpersonal skills with the ability to build relationships at all levels.
* Ability to plan and prioritise workload to meet deadlines and manage conflicting priorities.
* Can work autonomously and as part of a multidisciplinary team.
* Proficient in Microsoft Office and ability to learn new applications.
Desirable Skills
* Advanced IT skills in desktop applications such as Excel, Power BI.
* Welsh language skills (levels 1‑5) desirable.
Essential Experience
* Experience working within a demanding/high‑intensity HR administration setting.
* Experience of successful team working.
Desirable Experience
* Experience in an HR or project management role.
* Experience working with the NHS or other public sector bodies.
Details
* Date posted: 01 December 2025
* Pay scheme: Agenda for change
* Band: Band 4
* Salary: £27,898 to £30,615 per annum
* Contract: Permanent
* Working pattern: Full‑time, flexible working, home or remote working
* Reference number: 020‑AC129‑1125
* Job locations: Pan Wales (base to be chosen on recruitment)
About Us
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world‑class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient‑facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust and would encourage applications from under‑represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer Details
* Employer name: Welsh Ambulance NHS Trust
* Address: Pan Wales (base to be chosen on recruitment)
* Website: https://www.ambulance.wales.nhs.uk/en/5
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