Job Description:
Amazon Ads operates at the intersection of advertising and e-commerce, offering advertisers a rich array of innovative advertising solutions across Amazon’s mobile and desktop websites, proprietary devices, and the Amazon DSP. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners.
We are hiring a Sales Account Manager to deepen our relationships with medium to large advertisers. This role requires strategic and consultative digital expertise to optimize value and impact for advertisers. You will leverage Amazon’s proprietary data to provide tailored strategies across Amazon’s suite of products to meet your customer’s business goals. This role drives customer success through close partnership and innovations with Amazon sales, creative, operations, product, and retail teams.
As a Sales Account Manager, you are passionate about identifying solutions to complex business problems. You possess proven analytical skills and can develop data-led recommendations. Your goal is to maximize performance, drive campaign renewal, and identify incremental revenue opportunities. This client-facing role requires proven presentation and sales skills to challenge and teach new perspectives to our advertisers while driving incremental revenue.
Key job responsibilities:
1. Use knowledge of Amazon Ads full-funnel ad products and measurement to craft tailored proposals for customers.
2. Hit or exceed revenue targets for your assigned book of business.
3. Achieve assigned non-revenue business objectives and goals.
4. Own all facets of the account management process for medium to large accounts, developing strategic relationships with key contacts.
5. In partnership with the account team, develop annual brand and media strategies aligned with customer objectives.
6. Utilize first-party and third-party insights to build campaign recommendations that result in revenue outcomes or increased customer satisfaction.
7. Advocate for customers internally and utilize internal resources to drive customer success.
8. Educate advertisers on performance metrics, category trends, and consumer insights using existing and customized insights.
Basic qualifications:
* Relevant experience in a client-facing role within digital advertising; Ad Tech/Programmatic experience is preferable.
* Proven track record of delivering revenue results and contributing to customer success.
* Strong interpersonal and team-working skills with experience in developing customer relationships and influencing stakeholders.
* Excellent presentation and communication skills (written and verbal).
* Good judgment and ability to analyze large datasets to solve business and technology problems.
* Excellent organizational skills with the ability to prioritize in a fast-paced environment.
* Passion for learning and developing new skills.
Preferred qualifications:
* Experience in omni-channel marketing, including Display and STV.
* Experience in e-commerce sales or marketing.
* Experience in revenue ownership functions.
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