Join to apply for the Operations Manager role at BCA LOGISTICS LIMITED.
Overview
BCA Logistics, headquartered in Birmingham, is a leader in vehicle inspection, collection, and delivery services within the automotive supply chain. Operating at the end of vehicle contracts, BCA Logistics inspects and collects over 600,000 vehicles annually, making us the largest provider in the sector with plans for further growth. This role focuses on managing vehicle logistics operations, especially single move activities, to support service performance and profitability.
Location and compensation
Base pay range: £45,000 per annum (salary as stated by the employer). Position based in Solihull, England, United Kingdom. Shift pattern: 4 on 4 off (8am - 7pm).
Purpose of the role
To manage vehicle logistics operations, focusing on single move activities. This includes cost management, recruitment, resource utilisation, and the day-to-day management of operations supporting BCA Logistics' service performance and profitability.
Key responsibilities
* Leadership & Coaching: Drive performance management, foster a positive culture, plan for succession, ensure safe working practices, and optimise resource utilisation.
* Resource Management: Maximise resource availability through effective monitoring and communication using the Driver Management system to maintain and manage driver standards.
* Team Management: Lead and motivate operations staff and drivers, ensuring all receive relevant training and development.
* Issue Resolution: Work with appropriate departments to resolve driver issues, manage equipment issuance and collection.
* Performance Delivery: Achieve performance in line with KPIs and budget, analyse costs, and develop initiatives to minimise costs while maximising service performance.
* Communication: Develop and implement mechanisms for team meetings and manage driver communication to keep field-based resources updated.
* Reporting: Communicate and report on vital performance KPIs.
* Customer Relations: Hold regular meetings with customers to review performance and future development needs.
* Forecasting: Conduct weekly and monthly forecasting related to customer volume, resource mix, cost control, and financial performance.
* Planning: Review and plan for all current and future customer requirements.
* Recruitment: Monitor driver resource mix and create recruitment plans aligned with financial and service requirements.
* Budget Accountability: Ensure operational budget achievement.
* Additional Duties: Perform any other duties within your skill capability as needed.
* Strong organisational and time management skills
* Dedicated and ambitious, able to handle high work demands
* Excellent communication skills, both written and verbal
* Ability to analyse and manipulate data
* Effective relationship-building and maintenance skills
* Strong leadership and people management abilities
* Highly motivated and proactive, capable of leading and working as part of a team, with full ownership and accountability for results
* Must have a current UK driving licence
Qualifications & requirements
* Strong organisational and time management skills
* Excellent communication skills, both written and verbal
* Ability to analyse and manipulate data
* Must have a current UK driving licence
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