Customer Consultant
The Body Shop International Limited
Gateshead, Tyne and Wear
£27,318 per year - estimated ?
Permanent
Full time
NEW
The Body Shop
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our campaigns. We like to do things a little differently around here.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More about the role
With over 2,000 exciting products designed to suit every customer’s preference, there’s a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we’re not just selling them an ideal, we’re actually helping communities build a better life too.
What we look for
* Strong interpersonal skills to build rapport with customers - customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts.
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
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