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Business Analyst (Marketing Cloud), Basingstoke
Client: OSF Digital
Location: Basingstoke
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Who we are
OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support across the entire Salesforce Customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now').
Responsibilities
* Advise customers and prospects on the use of Marketing Cloud and Data Cloud systems, such as Salesforce Marketing Cloud, Data Cloud, or Selligent.
* Support technical implementation on systems like Salesforce Marketing Cloud, Data Cloud, Selligent, or Emarsys.
* Configure, integrate, and optimize Marketing Cloud and Data Cloud environments to enhance personalization, segmentation, and cross-channel activation.
* Participate in customer meetings, workshops, and marketing and sales activities.
* Leverage Data Cloud capabilities for identity resolution, real-time data activation, and analytics to support marketing and CRM strategies.
Requirements
* Experience in a similar field is valued more than formal education.
* Experience with Marketing Cloud, Data Cloud, or eCommerce platform integrations.
* Knowledge of digital marketing, CRM, and ideally Salesforce Marketing Cloud and Data Cloud certifications.
* HTML, basic Java, JSP, or PHP knowledge; experience with Pardot, Datorama, or Interaction Studio is a plus.
* Experience with SQL and large-scale customer data platforms.
* Strong communication skills to present complex concepts clearly.
* Reliable, detail-oriented, and able to provide quick, pragmatic support to clients.
OSF Digital is an equal opportunity employer, welcoming diversity and inclusion in the workplace. We celebrate all individuals regardless of gender, race, ethnicity, disability, sexual orientation, religion, or other protected categories.
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