Responsibilities
* Act as a vibrant host for customers and excel at recognising their needs; customer retention is crucial.
* Be hands‑on and visible in the operation, leading the team and multitasking.
* Own the maintenance of hotel facilities and equipment.
* Establish strong communication relationships with organisers and other departments.
* Ensure staffing levels are adequate for upcoming events (INDLH).
Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe.
* Company‑wide recognition scheme: earn vouchers for high‑street shops.
* Talent referral scheme.
* Thank You Week: from ice cream trucks to yoga classes and many more.
* Wellbeing Calendar.
* Ongoing job‑related training programmes with clear paths for progression.
About the Employer
At Leonardo Hotels, we are committed to creating a welcoming, inclusive workplace where everyone is valued. We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to support disability inclusion and provide opportunities for all employees to reach their potential.
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