T– Summary Helping leaders evolve faster than the world around them. We’re up to something incredibly exciting at T–. We’re on a mission to impact 1m leaders at pioneering businesses, whilst building a rule breaking culture and practise for our people - attracting, growing and rewarding exceptional talent. Forged in the fires of startups and some of the most successful companies in the world, we specialise in developing leaders in environments of high change, growth and disruption. We work with leaders at scale-ups and pioneering corporates, supporting them in building the great businesses of the future. With clients such as Unilever, Bacardi, Boots, Disney, The Guardian, Ordnance Survey, Sainsburys, BCB Group, Monzo, Outsystems, Secret Escapes, Loveholidays, Yousician, Checkout.com and Graphcore, we’re incredibly proud of the work we do. We believe in the power of collective brilliance and our signature offering, the Leadership Generator, has been co-created with our diverse network of Change Makers. This global network of over 100 experts includes psychologists, neuroscientists and entrepreneurs and supports us in delivering impactful learning experiences. Through programmes, strategic offsites and coaching we’re able to support our clients unique learning needs. Alongside developing leaders equipped to drive positive change in the world, we’re passionate about accelerating progress toward gender equity. Our work with the Gender Equity Collective is redefining inclusive leadership through a progressive, intersectional approach that looks to bring everyone into the conversation. We are a research-led organisation. In 2020, we set out to understand why some leaders thrive in disruption whilst others fail. We spoke to more than 120 organisations of 50 to 120,000 in different industries across the globe to find out what’s really going on in the minds of leaders as they navigate a time of unprecedented change and disruption. Those findings were combined with insights from interviews with over 150 CEOs in the last 2 years to create a playbook for leaders of the 4th industrial revolution, The Disruptive Leadership Report. The DLR also gave birth to our proprietary model of leadership development. Why people love working at T– Our culture is all about collaboration. With a weekly team lunch, annual offsites and regular socials, we take the time to celebrate both small and significant achievements together. We’re candid and cherish feedback, encouraging a learning culture in which we all grow with the business. What we're looking for At only 6 years old, sometimes we wonder how we’ve earned the right to play where we do. Following the launch of our Leadership Generator and sister brand, The Gender Equity Collective, we’re seeing serious commercial traction and are growing exponentially quarter by quarter. We’re also busy scaling our business to meet the needs of our clients, so there is a lot of internal work going on, too. It’s an exciting time for all of us To support this growth we’re seeking a dynamic individual to join us as an Operations Assistant. This role is available on a full-time basis. As Operations & Project Assistant, you will: Programme management: Support the programme management office in the delivery of our client project plans on a day to day basis including: scheduling and coordination for global learning programmes, working within a project plan to map out deliverables & timelines, coordinating between multiple stakeholders / team members across timezones / geographies, participant comms and support Assist with programme finances including budgeting, invoicing and spend tracking Ensure all programme reporting documentation is kept up to date Assist in delivering client participant reports e.g. 360 feedback and psychometric reporting Depending on experience, be the first point of contact for our 121 coaching clients ensuring an excellent experience for both client and coach Throughout the projects ensure all programme reporting documentation is kept up to date Identify and create positive relationships with relevant partners / coaches for client projects Programme producer: The purpose of the Programme Producer is to be present for client delivery sessions - both remote and in person - adding some positive energy to the mix In the run up to the programme, you will prepare all materials for our facilitators, to ensure they can easily focus on their job Supporting our facilitators in the delivery of our virtual programmes by managing the tech (Zoom / MS Teams / Slido / Miro) and participants communications of all live sessions Time checks and ensuring our facilitators don’t overrun as well as listening for cues on when breakout rooms will be needed Organising the links and tools in advance of each session Setting up and breaking down rooms before and after sessions Company operations: Support our Partners and team on a day-to-day basis with key admin including calendar management, scheduling, research, deck creation, minute taking etc Support the Operations Team in financial management and administration for the business including invoice management, spend tracking, report creation Support the People Team in recruitment and onboarding of internal team members and our associate network Manage suppliers including research, onboarding, briefing and day-to-day management. Support the ops team with office management Support with planning and managing team events and entertainment Requirements We're looking for someone who has: 2-5 years experience in an administrative or client facing role Excellent organisational and communication skills Experience with G-suite and Zoom An interest in learning more about the world of coaching, leadership development and innovation Excited to support a rapidly growing business that sometimes needs everyone to muck in to get the job done A team player who is keen to become a member of a small, friendly, family focused team Full of enthusiasm, energy and a self starter willing to take responsibility for driving projects forward Benefits We play big, move fast, and are variously involved in some pretty knotty client problems to solve We know the nature of the work we do isn’t always easy. Creating the conditions and culture where each of us can thrive, feel supported and be excited by what we’re shaping individually and as a collective is of primary importance to us. The offer reflects what we know you will bring and give to T– your best. What we can give you: A highly visible external and internal role An open, passionate culture, shaped by people who love what we’re up to together Living and breathing our values every day - all in, care deeply, find the balance, spot the good Rapid personal and professional growth enabled by the right level of stretch Opportunity to work alongside world class leadership development professionals Annual team getaway (based on company targets) - last year we were in Devon for a return to nature, the year before, Morzine Weekly team lunch on the business and regular social meet-ups and celebrations Our offer: Base salary £25,000 - £30,000 per annum (dependent on experience) 27 days holiday Bank Holidays Office closed between Christmas and New Year so we can recharge over the break Flexible working: 2 days in our Soho, London office - the rest work from home or our co-working space Learning & Development fund at 2.5% of salary T– NEST company pension (our contribution 5%, your contribution 3%) Provision of Mac laptop Hiring process: For guidance we have a three-stage interview process - throughout the process, you will have the opportunity to meet a number of the team and build the picture. A short video from you in response to questions from us (if you’re not comfortable with a video, we’ll find a creative solution for you to show us who you are) (5 mins) Second round chemistry conversation, People & Operations team. We will ask you to prepare a task in advance of this meeting (45 mins) Third ‘face-to-face’ in our office, T– team (60 mins)