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Junior Application Support Analyst, London
Client:
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Junior Application Support Analyst – Trading Systems
Up to £35,000 p/a
Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client has recently been voted into the Fintech 100. They provide a market-leading Execution Management System for buy and sell-side clients as well as Algo Execution.
As an Application Support Analyst, your main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements.
Responsibilities:
* Respond promptly to client support requests and inquiries.
* Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required.
* Provide customer support for order entry, risk management, and exchange connectivity issues.
* Conduct detailed analysis of complex order and trade histories.
* Coordinate the deployment and configuration of the company's products for new customers.
* Manage the distribution and installation of software enhancements and upgrades.
* Collaborate with exchanges and internal software engineers to test and implement new software releases.
* Assist the infrastructure team in testing and completing server and network upgrade projects.
Job Requirements:
* A STEM Degree
* Good understanding of Linux OS
* Ability to manage and prioritise work and maintain high levels of productivity with minimal supervision.
* Respond promptly to client needs and proactively solicit feedback to improve service.
* Strong analytical skills to identify root causes of issues and contribute to solutions.
* Ability to thrive in high-pressure or time-critical situations, working in a team to deliver results to tight deadlines.
The role is based in London City, requiring 5 days in the office.
This role is suitable for a fresh STEM graduate with a passion for Linux, who uses Linux at home and has a confident command of the terminal. It could also suit a candidate with some commercial experience with Linux and an interest in financial services technology.
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