Job Description
About Us
TalkTalk Business is one of the UK’s leading B2B technology & managed service providers, offering a full range of business-grade communications products and services, spanning internet access, data, voice and network infrastructure.
For over 30 years, we’ve served businesses of every size – from national retailers to small and medium-sized enterprises – with future-proof, scalable technology and dedicated support. Building on this heritage, we’re focused on providing a comprehensive managed service portfolio, alongside our core connectivity specialisms, giving Enterprise organisations more choice and flexibility as they innovate and grow.
Our mission is simple: to empower UK organisations to exceed their ambitions by delivering trusted service and innovative solutions.
If you are looking to be part of an ambitious team that is constantly evolving and empowered to deliver excellence, we would love to hear from you. Apply today and help us shape the future of business connectivity.
The Role
The Mid Market Sales Manager is responsible for driving revenue growth by leading, coaching, and developing a team of Mid Market Account Managers to achieve sales targets and deliver strong customer outcomes. The role focuses on setting and executing effective sales strategies, optimising sales processes, ensuring accurate forecasting, and overseeing key commercial decisions to protect margins and minimise revenue risks. It also involves building strong internal and external stakeholder relationships, fostering a high‑performance and inclusive team culture, and ensuring professional strategic account management across new and existing customers.
Responsibilities
* Lead, coach, and develop Mid Market Account Managers to achieve sales targets.
* Drive a high‑performance culture through clear KPIs, regular 121’s, and strong sales methodology.
* Identify growth opportunities through white‑spacing and effective account reviews.
* Oversee accurate forecasting, pipeline management, and sales reporting via Salesforce.
* Ensure commercial accuracy on high‑value deals and protect margins.
* Resolve customer issues quickly to maintain positive client relationships.
* Build strong internal and supplier relationships to support sales delivery.
* Promote diversity, inclusion, and a collaborative team culture.
Skills and experience we are looking for
We’re looking for an energetic and credible sales leader who can inspire high performance and deliver exceptional commercial results. You’ll bring:
* A proven track record of leading sales teams to target, with the ability to motivate, coach and drive accountability.
* Strong sales cycle and forecasting expertise, with confidence managing pipelines and ensuring accurate reporting.
* Excellent communication and relationship‑building skills, able to influence effectively across all levels.
* A customer‑focused approach, ensuring high‑quality client experience and swift issue resolution.
* Ability to thrive in a complex, fast‑paced environment, managing shifting priorities with ease.
How you will work
At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our way of working is to work 3 out of 5 days in the office (adjusted for colleagues who are part-time) at our HQ in Soapworks, Salford Quays with the remaining days offering the option to work from home. We want to ensure you enjoy the collaboration and connection of the office environment, combined with the convenience of remote working.
What can we offer you?
* Competitive Salary and Bonus Scheme: Earn a rewarding salary with a bonus scheme designed to recognise your hard work and dedication.
* Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
* Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
* Additional Perks: Participate in exciting company events and enjoy electric car charging points available at our HQ.
Be a part of our story
We've created a happy, diverse, inspiring workplace for real people, just like you. If you understand what customers want and are committed to making it happen, be a part of our story.