Job Title: Sales Advisor
Job Type: Full-time
Salary: from £30k + Profit Share
Location: Plumbase – Welwyn Garden City
About Us:
At Plumbase, we are part of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That's because we give them autonomy and ownership - not a one-size-fits-all script.
Job Overview:
We're looking for a Trade Counter Sales Advisor to join our site at Plumbase, Welwyn Garden City and be the face of our business to local tradespeople, contractors, and walk-in customers. You'll handle everything from serving at the counter to supporting business development by re-engaging with accounts and contributing to the site's success.
Key Responsibilities:
· Serving trade and cash customers on the counter
· Providing advice, building quotes, and managing trade accounts
· Offering technical product knowledge and solutions
· Keeping the shop floor and stock areas organised and well supplied
· Engage with management on stock selection, displays, and pricing
· Supporting customer deliveries including picking and packing
· Creating strong relationships with regular customers
· Supporting business development efforts by identifying and re-engaging lower-spend accounts
What We're Looking For:
· Strong customer-facing background in a plumbing & heating, DIY, or builders' merchant environment
· A full clean driving license
· Customer-first attitude and confident communication
· Ability to manage pricing, product ordering, and local decision-making
· Comfortable working in a fast-paced, hands-on retail space
· A team player who takes pride in good service and a tidy space
What You'll Get:
· Competitive salary + profit share scheme
· Full training on products and systems
· Real autonomy in how you run the counter and interact with customers
· The chance to grow in a business that rewards initiative, not just tenure
Sound like your kind of role? Click 'Apply Now' or email us to join one of the UK's most trusted names in plumbing & heating sales.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Work Location: In person