Quality Control Technician
Annual Salary: £32,517 (including shift premium)
Location: Kendal
Job Type: Full-time
Working Hours:
Earlies: 06:00-13:30 Monday to Friday
Lates: 13:15-21:15 Monday to Thursday and 13:15-18:45 Friday
Day-to-day of the role
Product Quality & Release
* Review and approve batch records, in-process checks, and laboratory results for raw materials, intermediates, and finished goods.
* Perform dispositioning of materials and products, ensuring compliance with internal specifications and regulatory requirements.
* Liaise with Production, Laboratories, and Supply Chain to ensure timely release of products.
* Maintain accurate and traceable documentation for all batch dispositions.
* Comply with safety and hygiene procedures, including adopting safe working practices and using required protective clothing and safety equipment.
Customer and Vendor Complaints
* Receive, log, investigate, and respond to all customer and vendor complaints within agreed timelines.
* Perform root cause analyses, coordinate testing or sampling when necessary, and document findings.
* Collaborate with cross-functional teams to prevent recurrence and improve supplier quality performance.
* Track and trend complaints to identify recurring issues or emerging risks.
Compliance and Documentation
* Ensure that all activities comply with GMP, GFSI, BRCGS & Regulatory (UK/EU/US/CA) standards.
* Assist with internal, supplier, and regulatory audits, providing documentation and evidence as required.
* Contribute to the review and update of Quality Management System (QMS) documents, including SOPs, forms, and work instructions.
* Support training of staff in quality standards, procedures, and hygiene practices.
Cross-Functional Collaboration
* Work closely with Production, Laboratories, R&D, and Supply Chain to resolve quality issues.
* Liaise with external manufacturers and suppliers to maintain consistent quality expectations.
* Communicate quality performance, trends, and improvement actions to management and stakeholders.
Required Skills & Qualifications
* Degree in Food Science, Microbiology, Chemistry, or a related discipline.
* Proven experience in a quality role within the food manufacturing, pharmaceutical, or medical devices industry.
* Strong knowledge of GMP, HACCP, and quality systems.
* Excellent organizational, analytical, and computer skills, including proficiency in Microsoft Office.
* Professional communication skills at all levels.
* Self-motivated, efficient, methodical, and a great team player with a continuous improvement focus.
Benefits
* Competitive salary package including shift premium.
* Opportunities for professional growth and development.
* Supportive team environment.
To apply for the Quality Control Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
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