Overview
The role will provide additional support to cope with demand. The successful candidate will be answering and triaging telephone calls. Daily cover of reception drop ins - scanning of the documents and adding to correct files, triaging email inboxes, database work, telephone payments, providing support to Local Land Charges. The service uses a number of IT packages so it is important that all applicants are comfortable with this. Training is provided but the candidate must be competent users of IT packages. Confidence and experience of dealing with difficult customers is required as the service customers can be challenging. The role will be office based. Clerical Assistant Clerical Assistant Clerical Assistant Clerical Assistant Clerical Assistant Clerical Assistant Clerical Assistant Clerical Assistant Clerical Assistant
Responsibilities
* Answering and triaging telephone calls
* Daily cover of reception drop-ins, scanning documents and adding to correct files
* Triaging email inboxes
* Database work
* Telephone payments
* Providing support to Local Land Charges
Requirements
* Comfortable with a number of IT packages; competent user of IT
* Confidence and experience of dealing with difficult customers
* Ability to work in an office-based role
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