Risk and Control Subject Matter Expert Third-Party & Commercial Risk
* Full-time
* Employee Status: Regular
* Role Type: Hybrid
* Department: Legal & Compliance
* Schedule: Full Time
Hybrid - Nottingham or London office.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
We are seeking a highly motivated and experienced professional to lead the global third-party risk and operational resilience program. This role is critical in ensuring that our external partners can deliver services reliably and recover effectively from disruptions, safeguarding our customers, operations, and reputation.
Key Responsibilities
1. Third Party Risk Management
Oversee the third-party lifecycle, ensuring robust risk assessment, due diligence, and ongoing monitoring of critical suppliers, resellers, and distributors. Collaborate with procurement, legal, compliance, and business units to embed risk controls and resilience requirements into third-party engagements. Support contract reviews to ensure appropriate risk and resilience clauses are included and consistently applied.
2. Operational Resilience
Design and maintain a global framework for assessing third-party operational resilience, aligned with regulatory expectations (e.g., DORA, FCA, OCC). Lead resilience due diligence and ongoing assessments, including business continuity, disaster recovery, and incident response capabilities. Monitor third-party performance against resilience KPIs and manage remediation plans for identified gaps. Track and coordinate responses to third-party incidents, supporting root cause analysis and lessons learned. Maintain visibility of emerging risks and industry trends to proactively enhance resilience strategies.
3. Governance, Reporting & Compliance
Prepare and deliver regular reports to senior management and governance committees on third-party risk and resilience status. Ensure compliance with internal policies and global regulatory requirements, supporting timely notifications (e.g., FCA, ICO). Conduct policy gap analyses and support business units in understanding and implementing compliance obligations.
Key Qualifications and Skills:
o Strong understanding of third-party risk governance and operational resilience frameworks.
o Experience in risk assessment, control design, and mitigation strategies across enterprise-wide risks.
o Familiarity with regulatory requirements (e.g., GDPR, AML, cybersecurity) and ability to translate them into business processes.
o Analytical and problem-solving skills, with attention to detail and ability to identify risk themes and hotspots.
o Effective stakeholder engagement and communication skills, with the ability to influence across functions.
o Proven experience in third-party risk management and operational resilience, ideally within financial services or a regulated technology environment.
o Demonstrated ability to manage complex vendor relationships and drive continuous improvement in resilience capabilities.
o Proven experience with third-party risk working in the first line risk team.
o Commercial risk exposure - preferable but not essential.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We focus on DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering, and more. Our people-first approach has been recognized globally, including awards like World's Best Workplaces 2024, Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024. Learn more about life at Experian on social media or our Careers Site.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. We value diversity and inclusion, and everyone can succeed at Experian regardless of gender, ethnicity, religion, color, sexuality, ability, or age. If you need accommodations due to a disability or special need, please let us know early.
Internal Grade: EB8
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